Troubleshooting

From real operations. See German page for full detail.

Access

Grey browser dialog vs email login — different passwords. Private window after Basic Auth change. kissa-ai users / set-password / set-htpasswd.

Meta

Professional + Page required. Webhooks comments+messages. Exact redirect URI. DM window 24h / comments 7 days.

Agent

No price without knowledge base fields. Level 1 always queues. Human-claim drafts are discarded. Check emergency stop, test mode, account switch, kissa-ai sendestatus.

Help

info@kitech.ai — version, platform, exact error, sanitized logs.

Deutsche Troubleshooting-Seite →