Terms of use — KISSA_AI

Draft dated 23 August 2026. Align with the client before contracting.

1. Scope

Applies to business use of KISSA_AI operated by Ingo Zimmermann / KITech, Basel.

2. Service

Software to connect social channels (currently Instagram), classify inbound messages and draft replies from a customer knowledge base.

3. Customer duties

Accurate setup data, platform policy compliance, responsibility for knowledge base and autonomy settings.

4. Processing

Where KITech processes personal data for the customer, an Art. 28 GDPR DPA applies. See privacy policy.

5. Liability

Liability for slight negligence limited as far as permitted. Customer remains responsible for approvals and autonomous sending.

6. Law

Swiss law. Venue Basel where permitted.